Events

20.03.2019

Kazakhstani civil servants have learnt the European system of state bodies’ performance evaluation

On 18-19 March, the Astana Civil Service Hub organized a seminar on state bodies performance and management evaluation system for the representatives of the Presidential Administration, the Prime Minister’s Office, the Accounts Committee, and the ministries responsible for government agencies’ performance assessment. The seminar participants learnt the Common Assessment Framework (CAF) – common European performance quality assessment tool for the public sector. According to CAF model, the ...
12.03.2019

The Astana Civil Service Hub organized a session within the ASPA Annual Conference

On March 9, in Washington, the Astana Civil Service Hub held a session on “Modern Trends and Challenges of Public Service in Post-Soviet and transition countries” within the annual conference of the American Society for Public Administration (ASPA). Opening the session, the Ambassador Extraordinary and Plenipotentiary of Kazakhstan to the United States, Yerzhan Kazykhanov, noted that in the years of independence, each country has embarked its own journey of civil service reforms. He stressed tha...
13.02.2019

Astana Civil Service Hub held a session within the World Government Summit

The high-ranked government officials and leading international experts from more than 15 countries have discussed the reforms in post-soviet countries, as well as the modern trends and innovations in public administration. The conference of the Astana Civil Service Hub was held within the VII World Government Summit (WGS 2019) in Dubai.  The Chairman of the Steering Committee of the Astana Civil Service Hub Alikhan Baimenov noted that the technological advancements and digitalization of societi...
04.02.2019

UAE to Host First Astana Civil Service Hub Conference in the Region

The seventh edition of the World Government Summit (WGS 2019) will host the first Astana Civil Service Hub (ACSH) meeting to be held outside of a founding member country, on February 11. The meeting, titled ‘Civil Service in the Post-Soviet Countries: Challenges, Prospects and Benchmarking’, will see senior government officials, civil service practitioners and academics come together to review the progress made, and challenges faced in post-Soviet Union countries where civil services have transf...
01.11.2018

Astana Civil Service Hub expands its partnership geography

On October 25-26, in Skopje, the Astana Civil Service Hub jointly with the Ministry of Information Society and Administration of the Republic of Macedonia held a conference on “Contemporary Challenges in Public Service and the Role of Partnership for Reaching Solutions”. The civil servants, experts and scientists from 16 countries, including the Astana hub’s participating countries – Azerbaijan, Armenia, Belarus, Bosnia and Herzegovina, Georgia, Macedonia, Montenegro, Kazakhstan, Kyrgyzsta...
05.10.2018

Representatives of more than 30 countries gathered in Astana to discuss contemporary public administration issues in post-Soviet Eurasia

On 5-6 October, the Nazarbayev University Graduate School of Public Policy (NU GSPP) and the Astana Civil Service Hub held a conference on “Contemporary Issues in Public Administration in post-Soviet Eurasia” at Nazarbayev University. Researchers, experts and civil service practitioners from more than 30 countries, including Kazakhstan, Kyrgyzstan, Uzbekistan, Russia, Ukraine, Georgia, Hungary, Singapore, China, the Netherlands, Malaysia, India, Australia and other countries particip...
19.06.2018

The representatives of more than 40 countries have discussed civil service trends in the era of sustainable development goals in Astana

On 7-9 June 2018, the heads of civil service agencies and experts from over 40 countries gathered in Astana to discuss key issues in civil service development. The 2018 Annual Conference of the Astana Civil Service Hub was devoted to the civil service excellence in the era of sustainable development goals. The Chairman of the Steering Committee of the Astana Civil Service Hub, Mr. Alikhan Baimenov in his welcoming speech expressed his appreciation to all partners for their contribution to joint ...
14.06.2018

The Astana Civil Service Hub created an Alliance on E-government according to the OECD methodology

Representatives of Estonia, Kazakhstan, Uzbekistan, Kyrgyzstan, Georgia, Armenia and Azerbaijan established Peer-to-Peer Learning Alliance on the Development of Electronic Government at the annual conference of the Astana Civil Service Hub. The Peer Learning Alliance has been created in accordance with the OECD Platform for Effective Institutions (EIP) methodology and is aimed at experience sharing on public services digitalization among practitioners of seven countries. An analyst at the OECD D...
26.04.2018

2018 Annual Conference of the Astana Civil Service Hub

Title:               Public Service Excellence in the Era of SDGs Date:               7-8-9 June 2018 Location:          Astana, Kazakhstan Venue:             Marriott Hotel Astana Background The Astana Civil Service Hub (ACSH) was established in March 2013, by 25 countries and 5 international organizations, to serve as a multilateral platform for the continuous exchange of experience and knowledge in the field of civil service development. The ACSH’s mission is to support governments of countri...
16.03.2018

Participants from 10 Countries Discussed the Civil Servants Remuneration Systems Across the Region

Astana Civil Service Hub hosted an international workshop “Remuneration systems of Civil Servants: Experience of the Countries of Region”, which gathered together representatives of central and local government agencies of Kazakhstan, experts in public administration domain, and civil servants of 10 countries, including Europe, Central Asia and Caucasus.  Alikhan Baimenov, Chair of the Steering Committee, Astana Civil Service Hub, Alik Shpekbayev, Chair of the Civil Service and Anticorruption Ag...
26.10.2017

Experience of Kazakhstan in Development of Public Services: Innovative Approaches, Challenges and Solutions

The workshop was jointly orginized by the Astana Civil Serivce Hub and  NJSC «State-owned corporation «Government for citizens» for the civil servants and expert community of the Astana Hub’s participating countries to present Kazakhstan’s experience in public service delivery and create a platform for the exchange of best practices among the countries of the region.  The workshop is a continuation of the Peer Learning Alliance series that apply the peer-to-peer learning principle, b...
17.10.2017

“Development of the National Evaluation System: Case of Kazakhstan” Workshop

An event to share the experiences in developing national evaluation systems took place in Istanbul, gathering representatives from more than 30 countries. The workshop entitled “Development of the national evaluation system: case of Kazakhstan”, organized by the Astana Civil Service Hub in close cooperation with the Government of Kazakhstan and UNDP Kazakhstan, was held in the framework of the 5th Global National Evolution Capacities   Conference (NEC Conference). The workshop gathered the repre...
20.09.2017

Innovations in Public Governance Discussed at the Asian Leadership Forum within 2017 EROPA Conference

High-ranking civil servants and political figures from the Asian countries together with the representatives of the OECD secretariat discussed innovative solutions and best practices in administrative reforms at the Asian Leadership Forum, held in the framework of the 2017 EROPA General Assembly Annual Conference.  In his speech, Chairman of the Steering Committee of the Regional Hub of Civil Service in Astana Alikhan Baimenov having presented the achievements of the countries of the region in p...
23.06.2017

Regional Hub Expands Cooperation with the CIS Countries

 The Representatives of the Regional Hub of Civil Services in Astana attended an International Scientific Forum dedicated to the UN International Public Service Day held in Saint Petersburg.   Russian President’s Envoy to the Northwestern Federal District Nikolay Zukanov, IPA CIS Secretary General Alexey Sergeev and Chairman of the Steering Committee of the Regional Hub of Civil Service in Astana Alikhan Baimenov welcomed the participants of the forum. In his speech, Alikhan Baimenov underlined ...
16.06.2017

“Opportunity Management: Global Leadership Challenges” Conference

Date: 16 June 2017 Venue: Astana, Palace of Independence, Congress-hall 3 The conference was aimed at finding the model of the responsible leadership, able of ensuring the global sustainable development. The conference was co-organized by the Agency of the Republic of Kazakhstan for Civil Service Affairs and Anti-Corruption, Academy of Public Administration under the President of the Republic of Kazakhstan, and the Regional Hub of Civil Service in Astana. The conference was attended by the repre...
15.05.2017

“Partnership for Civil Service Excellence” Panel Session within the 2017 NISPAcee Annual Conference

The Regional Hub of Civil Service in Astana organized a panel session titled Partnerships for Civil Service Excellence: Practices from the Astana Civil Service Hub Participating Countries within the 2017 NISPAcee Annual Conference.  Venue: Kazan, Kazan, Republic of Tatarstan, Russian Federation, Butlerova 4, Kazan Federal University, B213, 2nd floor  The session was aimed at bringing together experts and practitioners of the Hub participating countries: – to share the recent transformation...
02.05.2017

“Strategic Social Media Engagement in the Public Sector” Workshop

Date: 11-12 May, 2017  Venue: Park Inn Hotel, 8A, Sary-Arka street, Astana  Facilitator: Mike Kujawski, Center of Excellence for Public Service Marketing, Canada The modern era of social media and subsequent democratization of content has had a major impact on how public sector communicates and engage with their audiences. The world of one-way communication, of one source to many readers, viewers or listeners – has changed into a multi-faceted communications universe, where niche audience custom...
02.05.2017

International Workshop: Re-inventing Public Service Delivery

Dates and venue: 3-4 May 2017, UNDP’s Global Centre for Public Service Excellence, Singapore with the Learning Journey to Malaysia, Johor on 5 May 2017. The international workshop “Re-inventing public service delivery” was organized to respond to the increased demand for governments to find ways of improving the efficiency and effectiveness of its service. The overarching objective of this workshop was to strengthen developing country capacity for the design and implementation of OSS for public...
14.04.2017

New Challenges for Public Administration and Governance in Asia: Harnessing Opportunities within the Context of Sustainable Development Goals

The Asian Association for Public Administration (AAPA), the Regional Hub of Civil Service in Astana , and the Academy of Public Administration under the President of the Republic of Kazakhstan hosted the AAPA annual conference on 13-14 April, 2017 in Astana. The main theme of this conference was: New Challenges for Public Administration and Governance in Asia: Harnessing Opportunities within the Context of Sustainable Development Goals (SDGs). The sub-themes included: (1) the sustainable future ...
12.04.2017

“Partnership for Civil Service Excellence” Annual Conference

The Regional Hub of Civil Service in Astana organised its “Partnership for Civil Service Excellence” Annual International Conference on April 12, 2017. Serving as an institutional platform that aims to assist in promoting civil service effectiveness by supporting the efforts of governments of countries of the region and beyond in building institutional and human capacity, the Regional Hub held this conference to reflect on its progress and achievement, as well as discuss its future prospects and...
20.03.2017

Partnerships for Civil Service Excellence: Trends from the Astana Civil Service Hub Participating Countries

“Partnerships for Civil Service Excellence: Trends from the Astana Civil Service Hub Participating Countries” panel session in the framework of the ASPA Annual Conference The panel session was aimed at bringing together experts and practitioners from CIS, Caucasus and Central Asian countries, including government officials, academia and multilateral organizations to: Shed light onto the transformations of the civil service in the concerned countries for the benefit of the ASPA membe...
27.02.2017

Study-tour to Georgia

On February 20-21, the Regional Hub of Civil Service in Astana organized a study-tour to Georgia for the civil servants and representatives of the law-enforcement bodies from Central Asia to study the Georgian initiatives to prevent corruption and enhance quality of public service delivery. The agenda of the study-tour included the meetings with the representatives of the Ministry of Justice of Georgia, Georgian Institute for Public Affairs, Academy of the Ministry of Interior Affairs of Georgia...
04.02.2017

Visit of the Representatives of the Regional Hub Participating Countries to OECD

The representatives of the Astana Civil Service Hub participating countries visited the headquarters of Organization for Economic Cooperation and Development (OECD) to outline further ways of cooperation between OECD and the Astana Hub to improve the system of civil service in the participating countries. The visit agenda included a number of meetings and seminars: Meeting with Mr. Rolf Alter, Head of the OECD Public Governance and Territorial Development Directorate, to delineate the vector o...
09.11.2016

Improving the Quality of Public Service Delivery in the Framework of Implementation of the “100 Precise Steps” National Plan

The best practices for improving the quality of public services among the member countries of the Hub, in particular Georgia, Azerbaijan and Kazakhstan, were presented at the joint seminar of the Regional Hub of Civil Service in Astana, Agency for Civil Service and Anti-Corruption of the Republic of Kazakhstan and Nazarbayev University’s Graduate School of Public Policy. The seminar was attended by the representatives of the Presidential Administration, Prime Minister’s Office, central gov...
03.11.2016

Workshop: “Improving the Recruitment and Selection in the Civil Service: Human Resources Management Informatization System”

The Workshop titled “Improving the Recruitment and Selection in the Civil Service: Human Resources Management Informatization System.”  is organized by the Civil Service Agency of the Federation of Bosnia and Herzegovina and the Regional Hub for Civil Service in Astana (hereafter – Hub) as a response to increasing importance of HR in the civil service and the necessity for the increasing use of ICT in this field.  Date: November 3-4, 2016 Venue: Conference room, “House of Representatives of the ...
17.06.2016

Conference “Women Say ‘NO’ to Corruption”

Conference ‘Women Say ‘NO’ to Corruption’ has been organized by the National Commission for Women, Family and Demographic Policies under the President of the Republic of Kazakhstan, Akimat of Zhambyl region, Association of Business Women of Kazakhstan and the Regional Hub of Civil Service in Astana. The event was held in order to increase the level of legal and anti-corruption culture of Kazakhstani society and the development of recommendations for the implementation of effective mechanisms and...
08.06.2016

Workshop “Strengthening Bilateral and Multilateral Diplomacy in the context of Sustainable Development Goals”

Regional Hub of Civil Service in Astana, in cooperation with the Ministry of Foreign Affairs of the Republic of Kazakhstan and the United Nations Development Programme held the first workshop for representatives of the Ministries of Foreign Affairs and African civil servants on “Strengthening Bilateral and Multilateral Diplomacy in the context of Sustainable Development Goals” in Addis Ababa (Ethiopia). The workshop brought together high-ranking diplomats from 35 African countries, r...
27.05.2016

Workshop on sharing experience on public services delivery on the principle of Peer-to-Peer

Regional Hub of Civil Service in Astana held a workshop on “Sharing experience on public services delivery on the principle of Peer-to-Peer” with the participation of representatives of public services delivery Centers in Canada, Azerbaijan, Georgia, Kazakhstan and international experts for the first time. During the workshop Governance Advisor of Development Cooperation Directorate of the Organisation for Economic Co-operation and Development (OECD) Anna Piccinni spoke about Effective Instituti...
26.05.2016

Global Conference on Professional Civil Service for the Successful Implementation of Institutional Reforms

Global Conference on “Professional Civil Service for the Successful Implementation of Institutional Reforms” was held within the Astana Economic Forum. The conference was organized by the Ministry of Civil Service Affairs of the Republic of Kazakhstan, Academy of Public Administration under the President of the Republic of Kazakhstan, Regional Hub of Civil Service in Astana and the UN Development Programme. Minister of Civil Service Affairs of the Republic of Kazakhstan Mr. Talgat Do...
24.05.2016

Workshop: “Sharing experience on public services delivery based on the principle of Peer-to-Peer Learning”

Regional Hub for Civil Service in Astana conducted a workshop on “Sharing experience on public services delivery on the principle of Peer-to-Peer” with the participation of representatives of public services delivery Centers in Canada, Azerbaijan, Georgia, Kazakhstan and international experts on May 27. During the workshop Governance Advisor of Development Cooperation Directorate of the Organisation for Economic Co-operation and Development (OECD) Anna Piccinni talked about Effective Institution...
15.04.2016

A PROFESSIONAL CIVIL SERVICE FOR THE SUCCESSFUL IMPLEMENTATION OF INSTITUTIONAL REFORMS

A PROFESSIONAL CIVIL SERVICE FOR THE SUCCESSFUL IMPLEMENTATION OF INSTITUTIONAL REFORMS Global Conference in the framework of the Astana Economic Forum 2016 26 May 2016, 09:30 – 13:00 Astana, Palace of Independence   Background Development of civil service in the most competitive countries is closely connected to the introduction of new conceptual approaches, stemming from the intention to raise efficiency of state apparatus and reduce the budget expenses while supporting constant improveme...
05.04.2016

Advisory and Editorial Boards Brainstorming Sessions

The First Advisory and Editorial Boards’ Meetings were held as side events of the Annual Conference of the Regional Hub of Civil Service in Astana. Representatives of the civil service bodies of six ACSH participating countries, international experts of the OECD, UNDP, GCPSE, as well as prominent international scholars of public administration and public policy attended the Sessions.  During the First Advisory Board meeting, the proposal on the establishment of the Advisory Board was supported, ...
04.04.2016

Seminar “Professional civil service for sustainable development: Promoting OECD standards and principles among the emerging economies of the ACSH participating countries”

Regional Hub of Civil Service in Astana and the Organization for Economic Cooperation and Development (OECD) held a joint seminar on “Professional civil service for sustainable development: Promoting OECD standards and principles among the emerging economies of the ACSH participating countries.” Edwin Lau, Division Head, Reform of the Public Sector, Directorate for Public Governance and Territorial Development of the OECD and Daniel Gerson, Project Manager, OECD Public Governance and Territorial...
04.04.2016

Conference “Partnership for Civil Service Excellence”

Regional Hub of Civil Service in Astana held a conference on “Partnership for Civil Service Excellence” which was attended by the representatives of more than 30 countries. Alikhan Baimenov, Chairman of the Steering Committee of the Regional Hub of Civil Service in Astana, Norimasa Shimomura, UN Resident Coordinator and UNDP Resident Representative in Kazakhstan, Talgat Donakov, Minister for Civil Service Affairs of the Republic of Kazakhstan, Director for Public Governance and Terri...
22.02.2016

Seminar on innovative environmental promotion

The Regional Hub of Civil Service in Astana, together with UNDP, organised a seminar on “Promotion of innovative environmental promotion” for civil servants who are responsible for issues of innovative development in the Ministry of Investment and Development, the Ministry of National Economy, and the Ministry of Education and Science. The Chairman of the Steering Committee of the Regional Hub of Civil Service in Astana, Alikhan Baimenov, and the UNDP Deputy Resident Representative, ...
11.02.2016

Round table on motivation and compensation of civil servants

A round table on the topic “Motivation and compensation of civil servants” was organized by the Regional Hub together with the Civil Service Commission of the Kingdom of Thailand in Bangkok on 11 February 2016. The roundtable was attended by civil servants and experts from civil service authorized bodies from the Regional Hub’s participating states, including Kazakhstan, Kyrgyzstan, Armenia, Ukraine, Mongolia and several ASEAN countries. The Deputy Prime Minister of the Kingdom of Th...
21.05.2015

Conference on meritocracy and service ethics as key factors of civil service effectiveness”

May 21, 2015 within the frameworks of the Astana Economic Forum, the Global Conference on the subject of “Meritocracy and service ethics as the key factors of civil service effectiveness” was held. This conference is held annually since 2013, with the support of the Regional Hub in the sphere of civil service in Astana. Conduction of the Global Conference on the issues of civil service has become a yearly good tradition of the Hub. At the conference the Chairman of the Agency for Civil Service a...
09.12.2014

Conference on innovative methods of civil servants’ development

December 8-9 regional hub of public service in Astana and the Academy of Public Administration under the President, with the support of the European Union, hold an international conference on “Innovative Approaches to civil servants’ development.” Opening the conference Chairman of the Steering Committee of the Regional hub of Civil Service in Astana Alikhan Baymenov noted that the Hub Mission is to promote the efficiency of public service by supporting the efforts of the governments...
03.10.2014

Round table on effective public service delivery

OCTOBER 3, 2014. The city of Baku held a round table dedicated to the effective public service delivery, organized by the RegionalHub of Civil Service in Astana, with the support of the Civil Service Commission under the President of the Republic of Azerbaijan, UNDP and OECD. The round table was attended by representatives of the competent authorities and public administration academies of Afghanistan, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Mongolia, Russia, Tajikistan, Turkmenist...
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