Publications

18.11.2025

Global approaches to AI Governance: Policy, Legal, and Regulatory Perspectives

Brief description

The study focuses on policy, legal, regulatory and ethical aspects of artificial intelligence governance, how these are manifested in international and national legal and regulatory frameworks. It also provides examples of countries around the world examining their approaches to incorporating artificial intelligence in their realms.

De-bureaucratisation through Digital Government Reform Bahrain Case Study
11.99 Mb
01.10.2025

De-bureaucratisation through Digital Government Reform Bahrain Case Study

Brief description

This case study investigates Bahrain’s approach to de-bureaucratisation through digital government reform, highlighting how administrative simplification, institutional coordination, and service reengineering have reshaped public service delivery. Anchored in the goals of Bahrain’s Vision 2030, the study examines how the Information and e-Government Authority (IGA) led a whole-of-government transformation, deploying over 700 digital services and achieving substantial reductions in transaction times and operational costs.

Artificial Intelligence in Government Communication
12.5 Mb
10.06.2025

Artificial Intelligence in Government Communication

Brief description

The first practical guide in the region tailored for press secretaries and public relations specialists in government bodies. The guide is designed to help civil servants use artificial intelligence tools effectively and ethically in their daily work. It provides government employees with step-by-step instructions, verified AI tools, and recommendations for the ethical, safe, and effective use of technology in today's environment.

Institutional overview of the modern civil service: role, functions, and global trends
1.15 Mb
10.05.2024

Institutional overview of the modern civil service: role, functions, and global trends

Brief description

This publication offers an institutional overview of the civil service system in countries such as Australia, Belgium, UK, Germany, Canada, the Netherlands, Poland, USA, France, South Korea, and Japan.

e-HRM Systems for the Civil Service in Kazakhstan, Kyrgyzstan, Uzbekistan, and the Republic of Korea
6.08 Mb
05.04.2024

e-HRM Systems for the Civil Service in Kazakhstan, Kyrgyzstan, Uzbekistan, and the Republic of Korea

Brief description

This publication is the result of a cross-country comparative study exploring the development of electronic personnel management systems. Conducted jointly by the Astana Civil Service Hub and the Ministry of Personnel Management of the Republic of Korea, the study focused on three Central Asia countries (Kazakhstan, Kyrgyzstan, and Uzbekistan) and the Republic of Korea, with the latter serving as a benchmark case for an electronic human resource management system (e-HRMS).

Standards Frameworks for digital transformation
72.29 Mb
14.12.2023

Standards Frameworks for digital transformation

Brief description

This knowledge product covers areas such as effective utilisation of information technologies, cybersecurity, data privacy protection, cloud computing, infrastructure, etc that can contribute to the digital transformation of the participating countries’ public sectors.

Main areas of activities