Publications
Improving the prosperity of citizens and effectiveness of the state apparatus: Kazakhstan's experience in implementing project management
Brief description
Amidst global economic challenges, countries are prioritizing flexibility and efficiency, with many adopting a project-oriented approach to governance. Kazakhstan's shift from traditional bureaucratic models to a National Project Management System (NPMS) is driven by President Tokayev's vision of a "listening state" and "human-centricity." The NPMS, developed through three stages, offers valuable lessons for international audiences seeking efficient reforms. The study, commissioned by the Astana Civil Service Hub, provides practical recommendations for NPMS improvement, highlighting its role in strategic vision, organizational change, and effective policy implementation.
Behavioural Public Policy: New Opportunities and Challenges for Kazakhstan and the Eurasia Region
Brief description
This study on Behavioural Public Policy is based on insights from behavioural economics and psychology intending to transform people’s behaviour into desirable behaviour by using ‘nudges’ and correcting cognitive bias. While many countries around the world have actively embraced behavioural insights into public policies, this topic remains a relatively new field for the governments in the post-Soviet Eurasia region, including Kazakhstan. The study attempts to fill the gap and facilitate the understanding of behavioural public policy in the region.
Analysis of communication channels of state bodies with the population
Brief description
This study is an analysis of 15 channels of communication between state bodies and citizens with the identification of actors, the sequence of steps (operations), the rules of their work, the effectiveness in achieving the desired result on the part of the population, and comparison with international practice.
Application of Competency Frameworks in HRM: the Case of Montenegro
Brief description
This case study illuminates good practices adopted by the public human resource management system of Montenegro, using a competency framework for the selection and recruitment of senior management staff in the state administration and for the heads of public authorities. In doing this, it also describes the transitioning of the public human resource system of Montenegro towards competency-based employment processes and competency-based performance evaluation cycles.
Public Management in the 21st Century
Brief description
This publication is a review of public management practices, highlighting the different systems that influenced public administration organisation and structure over the past decades. It starts with the traditional model of public administration, the dominant system for the first eight decades of the 20th Century.
Compensation Practices in the U.S. Governments: A Review of Federal, State, and Local Government Practices
Brief description
This report reviews compensation practices at the federal, state, and local levels of the United States governmental institutions that play a variety of roles, and which are mostly staffed by public servants.1 For example, the federal government provides some educational oversight and resource assistance, but the vast majority of education spending and employment is at the local school district, generally, a single, special-purpose form of local government.
