On-demand Workshops & Trainings/Study visits

The ACSH implements the format of short-term training programs with a focus on the functions and standards of the civil service, conducted through classroom in-person interaction between experts and fellows of the participating countries.

Workshops and training programs are aimed at a target audience using clear selection criteria for potential fellows.

Study visits include training programs designed to explore innovative models, best practices and systems in other countries that have made significant progress in the institutionalization of civil service initiatives.

Study visits are offered to individuals and organizations that make clear commitments to take concrete follow-up actions to facilitate institutional change.

2020

  • 18-19 June.
    The online workshop "Enhancing public servants’ performance under uncertainty" for civil servants, organized jointly with the UNDP in Kazakhstan and the Academy of Public Administration under the President of the Republic of Kazakhstan.

  • 17 June.
    The online conference “Human Resource Management in Civil Service Amid COVID-19: Best Practices and Solutions”, jointly organized by the Astana Civil Service Hub, the Ministry of Personnel Management of the Republic of Korea, the Agency of the Republic of Kazakhstan for Civil Service Affairs.

  • 15-16 June.
    The online workshop "Enhancing public servants’ performance under uncertainty" for the senior staff of civil servants, organized jointly with the UNDP and the Academy of Public Administration under the President of the Republic of Kazakhstan.

  • May 23 - October 24.
    Online HR Development Program “HR Workshop: HR Trends and Practical Skills”, organized jointly with the Agency for Civil Service Affairs of the Republic of Kazakhstan

    • Module 1: Strategic HR Objectives
    • Module 2: Structure and Role of HR units
    • Module 3: Recruitment and Retention Issues
    • Module 4: Staff Training and Development
    • Module 5: Remuneration and Motivation
    • Module 6: Talent Management, Career Planning, Succession Planning
    • Module 7: Performance Management
    • Module 8: Developing a Corporate Culture
  • 20 May.
    The online lecture on "Modern Challenges to Public Administration" by the Chairman of the Steering Committee of the Astana Civil Service Hub A. Baimenov for civil servants of the Republic of Uzbekistan, organized jointly with the Academy of Public Administration under the President of the Republic of Uzbekistan.

  • 6 May.
    International Scientific and Practical Conference “Distance Functioning of State Servants”, organized jointly with the Agency of the Republic of Kazakhstan for Civil Service Affairs, Academy of Public Administration under the President of the Republic of Kazakhstan, Atyrau State University named after Kh. Dosmukhamedov.

  • 15-16 April.
    Online webinars "Best HR Practices in Public Service: the Experience of Belgium", following the study visit to the Directorate-General Recruitment and Development of the Belgian Federal Public Service Policy and Support (BOSA), organized by the ACSH.

  • 11 April.
    The first online HR-conference “HR! No more drama!”, organized by the  Association of HR Managers jointly with the ACSH.

  • 3-5 March. Brussels. Belgium.
    Study visit to the DG Recruitment and Development of the Federal Public Service Policy and Support of the Kingdom of Belgium (BOSA).

2019

  • 27-29 November. Almaty. Republic of Kazakhstan.
    The workshop “Building Capacities of Training Schools and Institutes of Public Administration to Implement the 2030 Agenda and Attain SDGs”, a joint capacity-development initiative of United Nations Department of Economic and Social Affairs, UNDP with the support of the Academy of Public Administration under the President of the Republic of Kazakhstan and the “Government for Citizens” Public Corporation” NJSC.
  • 14-23 October. Singapore.
    The ACSH  in partnership with the Civil Service College, Temasek Foundation and the Civil Service Agency of Kazakhstan co-organized the study visit to Singapore for high official civil servants to explore the best practices in Governance and Public Administration.
  • 26-27 August. Bishkek. Kyrgyz Republic.
    The workshop «Digital State as The Foundation for Sustainable Development» in the framework of Alliance of practitioners on e-Government development, jointly organized in partnership with the State Personnel Service of the Kyrgyz Republic.
  • 30-31 May. Tashkent. Uzbekistan.
    The workshop «Current Trends in the e-Government Development» in the framework of Alliance of practitioners on e-Government development, jointly organized in partnership with the Academy of Public Administration under the President of Republic of Uzbekistan.
  •  1-9 May. Singapore-South Korea.
    Study visit for the learning of the experience of digitalization in the public administration, health and social welfare, law enforcement, the development of "smart" cities, transport management, the use of technology, data analysis, artificial intelligence, and industry 4.0.
  • 18-19 March. Astana. Republic of Kazakhstan.
    Training on Quality Management in Public Administration and Common Assessment Framework (CAF), jointly organized in partnership with the JSC «ERI». Experts: Thomas Prorok is the Deputy Managing Director of the Austrian KDZ, Centre for Public Administration Research; Ms. Samra Ljuca is Head of the Training Department of the Civil Service Agency of the Federation of Bosnia and Herzegovina.
  • 25-28 February. Tokyo. Japan.
    Study visit “Best practices of public administration in Japan”.
  • 21-22 February; 27-28 February; 4-5 March. Astana; 11-12 March. Shymkent; 14- 15 March. Aktobe. Republic of Kazakhstan.
    Training on Interviewing Techniques with Candidates for Public Service, organized jointly with the Agency of the Republic of Kazakhstan for Civil Service Affairs and Anti-Corruption, HR Managers Association of Kazakhstan. Experts: Gulmira Raissovaа, Alvina Baizhumova, Tatyana Basharina, Gulmira Kulsharbekova, Iolanta Strikitsa, Elvira Sheikhova (UNDP).

2018

  • 26-27 November. Laxenburg. Austria.
    The workshop "Strengthening anti-corruption cooperation in Central Asia and Afghanistan", organized jointly with the International Anti-Corruption Academy and the Agency of the Republic of Kazakhstan for Civil Service Affairs and Anti-Corruption.
  • 19-23 November. Singapore.
    The workshop "Singapore’s Public Administration in Action", jointly organized in partnership with the Singapore Civil Service College, Temasek Foundation, and Academy of Public Administration under the President of the Republic of Kazakhstan.
  • 7-13 October. Tallinn. Estonia.
    Study visit to Estonia for learning e-government.
  • 13-17 August. Washington (DC). USA.
    The FEI Leadership Development Program for Senior Officials, organized jointly with the FEI.
  • 9 June. Astana. Republic of Kazakhstan.
    The workshop for effective identification of partners for innovation in public services through the South-South network, organized jointly with the South-South Network for Public Service Innovation.
  • 29 May. Astana. Republic of Kazakhstan.
    The workshop “Economic Diversification and Promoting Investment: Lessons Learnt by Singapore”, jointly organized with the GSPP of the NU.
  • 28 May. Astana. Republic of Kazakhstan.
    The workshop “Change Management”, jointly organized with the GSPP of the NU.
  • 17-18 May. Astana. Republic of Kazakhstan.
    The workshop «Estonian E-health Information System: Experience, Challenges, and Prosperities», jointly organized with the NU. Expert was Dr. Madis Tiik, Tallinn Technology University.

2017

  • 30 January – 1 February. Paris. France.
    Study visit of Heads of Agencies for Civil Service Affairs of the ACSH participating countries to the OECD.
  • 19-20 October. Astana. Republic of Kazakhstan.
    The workshop “Experience of Kazakhstan in the Public Services Development. Innovative approach: challenges and solutions for representatives of ACSH participating countries”, jointly organized with the с NJSC “Government for Citizens”.
  • 9-10 October. Astana. Republic of Kazakhstan.
    The workshop «Applying Behavioral Insights (BIT) to Public Policy».
  • 4-5 October. Chisinau. Moldova.
    Study visit to the Ministry of Justice.
  • 4-10 August. Estonia-Finland.
    Study visit to Estonia and Finland for learning Digital Governance.
  • 5-6  June. Baku. Azerbaijan.
    Study visit of representatives of the Agency of the RoK for Civil Service Affairs and Anti-Corruption to the State Agency for Civil Service and Social Innovations and ASAN services centers for learning one-stop-shop experience, control and assess the quality of public services.
  • 31 May – 2 June. Lisbon. Portugal.
    Study visit of the delegation from the HR department’s  representatives of the General Prosecutor’s Office of the Republic of Kazakhstan to  Center for Judicial Studies.
  • 11-12 May. Astana. Republic of Kazakhstan.
    The workshop “Strategic Digital Communications for state bodies”. Expert was Mike Kujawski, Center of Excellence for Public Service Marketing, Canada.
  • 3-4 May. Johor. Malaysia.
    Study visit to Johor  on public service delivery at the initiative of the UNDP Global Center for the Civil Service Excellence.
  • 1-2 May. Tbilisi. Georgia.
    Study visit to the General Prosecutor’s Office of Georgia.
  • 23-27 April. Washington, DC. USA.
    Study visit of the Representatives of the General Prosecutor’s Office of the Republic of Kazakhstan to the US Department of Justice.
  • 20-21 February. Tbilisi. Georgia.
    Study visit to Georgia for representatives of law enforcement agencies of Central Asia to learn best practices of prevention of corruption and improving the quality of public services.

2016

  • 21 November. Astana. Republic of Kazakhstan.
    The roundtable «Policy and Research for the Implementation of the Sustainable Development Goals (SDGs) in Kazakhstan”, jointly organized with the National Analytical Center of the NU and UNDP.
  • 10-11 November. Tbilisi. Georgia.
    The  roundtable "Civil Service Reform: Development and Implementation of the Law on the Civil Service", jointly organized with the Bureau of the Civil Service of Georgia.
  • 9 November. Astana. Republic of Kazakhstan.
    The workshop “Improving the quality of public services in the light of implementation of the "Plan of the nation - 100 concrete steps”, jointly organized with the Agency of the RoK for Civil Service Affairs and Anti-Corruption, GSPP of the NU.
  • 3-4 November. Sarajevo. Federation of Bosnia and Herzegovina.
    The workshop: “Improving the Recruitment and Selection in the Civil Service: Human Resources Management Informatization System”, jointly organized with the Agency for Civil Service Affairs of the Federation of Bosnia and Herzegovina.
  • 7-8 June. Addis–Ababa. Ethiopia.
    The workshop for diplomats: “Strengthening Bilateral and Multilateral Diplomacy in the context of Sustainable Development Goals”.
  • 27 May. Astana. Republic of Kazakhstan.
    Peer-to-Peer Learning Alliance Engagement Workshop on Public Service Delivery, jointly organized with the Academy of Public Administration under the President of Kazakhstan.
  • 5 April. Astana. Republic of Kazakhstan.
    Editorial Board Brainstorming Sessions.
  • 5 April. Astana. Republic of Kazakhstan.
    Advisory Board Brainstorming Sessions.
  • 4 April. Astana. Republic of Kazakhstan.
    The workshop on “Professional Civil Service for Sustainable Development: Promoting OECD Standards and Principles Among the Emerging Economies of the ACSH Participating Countries”, jointly organized with the UNDP and OECD.
  • 22 February. Astana. Republic of Kazakhstan.
    The workshop "Promotion of Innovation Environment", jointly organized with UNDP.
  • 22-23 February. Astana. Republic of Kazakhstan.
    The lab «Innovation for National Stakeholders», jointly organized with the NESTA.
  • 11-12 February. Bangkok. Thailand.
    The roundtable “Motivation and Compensation of Civil Servants”, jointly organized with the Office of Civil Service Commission, Thailand.

 2015  

  • 7-9 December. Astana. Republic of Kazakhstan.
    The workshop developing research capacities of the ACSH participating countries, jointly organized with the Academy of Public Administration under the President of Kazakhstan.
  • 1-14 December. Beijing. China.
    The training on capacity building in the field of economic development for civil servants of ACSH member countries, jointly organized with UNDP and the Chinese Academy of Governance.
  • 11 November. Astana. Republic of Kazakhstan.
    The workshop “Public Employment and Management: Independence of the Civil Service”, jointly organized with OECD and GSPP of the NU.
  • 19 June. New York. USA.
    The workshop “Institutionalizing the International Cooperation for Civil Service Excellence in the Context of Sustainable Development”.
  • 22-23 May. Astana. Republic of Kazakhstan.
    The brainstorming session “Strategic Foresight: Shaping the Future Civil Servant of 2030”, jointly organized with the UNDP Global Center for Public Service Excellence and the Academy of Public Administration under the President of Kazakhstan.
  • 13 March. Astana. Republic of Kazakhstan.
    The workshop “Kazakhstan’s Civil Service Model: Experience and Prospects”, jointly organized with the Academy of Public Administration under the President of Kazakhstan.

2014

  • 8-10 October. Yerevan. Armenia.
    The workshop “Developing Government and Governance Capacities for Sustainable Development in CIS countries”, jointly organized with Government of Armenia.
  • 3 October. Baku. Azerbaijan.
    The roundtable on the effective delivery of public services, jointly organized with the State Service Commission under the President of the Republic of Azerbaijan, UNDP and OECD.
  • 23 May. Astana. Republic of Kazakhstan.
    The roundtable "Topical Issues of Civil Service Personnel Management", jointly organized with the Academy of Public Administration under the President of Kazakhstan.
  • 21 May. Astana. Republic of Kazakhstan.
    The workshop “Modern Methods of Development Civil Servants Competences: EU Experience”, jointly organized with the Academy of Public Administration under the President of Kazakhstan.
  • 21 May. Astana. Republic of Kazakhstan.
    The workshop “Competency-based Compensation of Civil Servants”, jointly organized with the Academy of Public Administration under the President of Kazakhstan.
  • 20 May. Astana. Republic of Kazakhstan.
    The workshop “Management Efficiency”, jointly organized with the Academy of Public Administration under the President of Kazakhstan.

2013

  • 11-15 November. Astana. Republic of Kazakhstan.
    The master class in “Management in Government Agencies”.
  • 28-30 October. Astana. Republic of Kazakhstan.
    First pilot seminar for civil servants of the CIS region (training programme), jointly organized with the Academy of Public Administration   under the President of Kazakhstan.

Main areas of activities