Best practices and innovations

The Astana Civil Service Hub, following its mission and aiming to support the governments of the participating countries and contribute to a regional and global partnership, has launched the platform Virtual Alliance of practitioners to exchange knowledge, best practices and apply innovative solutions to respond to COVID-19.

Considering the global impact of the pandemic on the public, economic and other sectors, as well as emerging new challenges, technologies and reforms, the virtual platform expands the scale of activities, aiming to present current best practices & innovations in various fields of participating countries, institutional partners, experts, and practitioners.

All collected materials serve as a catalyst for learning lessons, finding “best fit” solutions, creating unique solutions and capacity building.

Global MPM Insight
Pdf
25.39 Mb
14.02.2022

Global MPM Insight

Republic of Korea

Brief description

The Ministry of Personnel Management publishes ‘Global MPM Insight’ to establish a clean and transparent government by sharing the Ministry’s plans and achievements in international cooperation and receiving diverse opinions from governments, international organizations, and experts around the world

Integrated e-procurement system KONEPS in Korea
Pdf
23.12 Mb
02.02.2022

Integrated e-procurement system KONEPS in Korea

Republic of Korea
e-Government development

Brief description

A fully integrated, end-to-end e- procurement system called KONEPS. This system covers the entire procurement cycle electronically (including a one-time registration, tendering, contracts, inspection and payment) and related documents are exchanged online. KONEPS links with about 140 external systems to share and retrieve any necessary information, and provide a one-stop service, including automatic collection of bidder's qualification data, delivery report, e-invoicing and e-payment. Furthermore, it provides related information on a real-time basis. All public organisations are mandated to publish tenders through KONEPS.

The Power that Unites the Republic of Korea: Ethics in the Civil Service
Pdf
2.39 Mb
30.07.2021

The Power that Unites the Republic of Korea: Ethics in the Civil Service

Republic of Korea
Civil service reforms

Brief description

Ministry of Personnel Management's handbook about building a trusted and clean government based on transparent civil service ethics

The power that unites the Republic of Korea: The Senior Civil Service
Pdf
0.83 Mb
31.05.2021

The power that unites the Republic of Korea: The Senior Civil Service

Republic of Korea

Brief description

Ministry of Personnel Management's handbook on the senior civil service of Korea, providing a history of development, key features, major achievements

Report "Regional Approach for Improving Digital Skills in WB6 Economies"
Pdf
2.8 Mb
12.05.2021

Report "Regional Approach for Improving Digital Skills in WB6 Economies"

Albania, North Macedonia, Bosnia and Herzegovina, Kosovo, Montenegro, Serbia
Digitalization

Brief description

This report is the result of collaboration between the NGO Center for Information and Development and the Regional Cooperation Council. The report provides an analysis of digital skills in the six Western Balkan economies and addresses the findings for three target groups: (i) citizens; (ii) labor force; (iii) ICT professionals. The recommendation for further development of digital skills at the regional level are formulated and is important to mention that the topic of digital skills in the pre-university education system deserves a specific focus and it is out of the scope of this report.

Global Labour Resilience Index 2021: The Resilience of Work amid COVID-19
Pdf
11.94 Mb
11.04.2021

Global Labour Resilience Index 2021: The Resilience of Work amid COVID-19


Brief description

The Global Labour Resilience Index is an annual publication launched in Davos, which ranks countries on the resilience of their labour markets and provides policy guidance on how to enhance that resilience. T he 2021 edition of the GLRI introduces a new framework for labour market resilience that places an emphasis on the key capabilities required for countries to better prepare for both shorter-term shocks such as COVID-19 and longer-term stresses such as technological disruptions and green transitions.

Main areas of activities