Best practices and innovations

The Astana Civil Service Hub, following its mission and aiming to support the governments of the participating countries and contribute to a regional and global partnership, has launched the platform Virtual Alliance of practitioners to exchange knowledge, best practices and apply innovative solutions to respond to COVID-19.

Considering the global impact of the pandemic on the public, economic and other sectors, as well as emerging new challenges, technologies and reforms, the virtual platform expands the scale of activities, aiming to present current best practices & innovations in various fields of participating countries, institutional partners, experts, and practitioners.

All collected materials serve as a catalyst for learning lessons, finding “best fit” solutions, creating unique solutions and capacity building.

Korean experience: “Korean experience in tackling COVID-19: Health, Quarantine and Economic Measures”
Pdf
2.64 Mb
27.04.2020

Korean experience: “Korean experience in tackling COVID-19: Health, Quarantine and Economic Measures”

Republic of Korea

Brief description

Case study was developed by the Government of Republic of Korea. It describes measures taken by the Republic of Korea in health, quarantine, economic and financial to fight against COVID-19

Korean experience: «How Korea responded to a pandemic using ICT. Flattening the curve on COVID-19»
Pdf
6.34 Mb
27.04.2020

Korean experience: «How Korea responded to a pandemic using ICT. Flattening the curve on COVID-19»

Republic of Korea

Brief description

Case study was developed by the Government of Republic of Korea. It presents response of Korea to a pandemic using ICT in social distancing, with speedy tests of COVID-19 and tracing, treatment to flatten the curve.

Korean experience: «Overcoming Challenges amid COVID-19 with a focus on Civil Service Personnel Management in the Republic of Korea»
Pdf
0.25 Mb
27.04.2020

Korean experience: «Overcoming Challenges amid COVID-19 with a focus on Civil Service Personnel Management in the Republic of Korea»

Republic of Korea

Brief description

The case study was developed by the Ministry of Personnel Management of the Republic of Korea. It describes steps taken to overcome challenges amid COVID-19 with a focus on Civil Service Personnel Management in the Republic of Korea, including enhanced service management code, streamlined recruitment process and postponement of public service examinations, expanded online education and training.

Korean experience: «Sharing Korea’s online education experiences with the world in response to COVID-19»
Pdf
0.2 Mb
27.04.2020

Korean experience: «Sharing Korea’s online education experiences with the world in response to COVID-19»

Republic of Korea

Brief description

Information was provided by the Ministry of Education of the Republic of Korea. It describes Korea’s online education experience and gives some recommendations to respond to COVID-19.

Portugal experience: «Digital solutions and initiatives to address the COVID-19 outbreak»
Pdf
0.51 Mb
27.04.2020

Portugal experience: «Digital solutions and initiatives to address the COVID-19 outbreak»

Portugal

Brief description

Case study is prepared by the Administrative Modernization Agency. It presents a set of digital solutions from the Portuguese Government, civil society and private sector that were developed or adapted to address the COVID-19 crisis. It also presents a set of legislations.

Main areas of activities