Best practices and innovations

The Astana Civil Service Hub, following its mission and aiming to support the governments of the participating countries and contribute to a regional and global partnership, has launched the platform Virtual Alliance of practitioners to exchange knowledge, best practices and apply innovative solutions to respond to COVID-19.

Considering the global impact of the pandemic on the public, economic and other sectors, as well as emerging new challenges, technologies and reforms, the virtual platform expands the scale of activities, aiming to present current best practices & innovations in various fields of participating countries, institutional partners, experts, and practitioners.

All collected materials serve as a catalyst for learning lessons, finding “best fit” solutions, creating unique solutions and capacity building.

Experience of Estonia "How a secure digital society can help mitigate the COVID-19 crisis"
Pdf
0.55 Mb
20.08.2020

Experience of Estonia "How a secure digital society can help mitigate the COVID-19 crisis"


Brief description

The document provides list of digital solutions that help to ensure sustainable governance processes during any crisis

COVID-19: Democracy, Human Rights, and Governance Issues and Potential USAID Responces
Pdf
0.81 Mb
11.06.2020

COVID-19: Democracy, Human Rights, and Governance Issues and Potential USAID Responces


Brief description

The paper is prepared by USAID’s Center of Excellence on Democracy, Human Rights, and Governance (DRG Center). It outlines key technical issues related to DRG and COVID-19 and details potential USAID programmatic responses.

Guide for Adopting Remote Monitoring Approaches During COVID-19
Pdf
0.37 Mb
11.06.2020

Guide for Adopting Remote Monitoring Approaches During COVID-19


Brief description

The guide aims to provide information for the staff of the U.S. Agency for International Development (USAID) and implementing partners on remote monitoring techniques and when they can be employed.

Experience of Kazakhstan: Digitalization of Almaty city
Pdf
1.36 Mb
28.05.2020

Experience of Kazakhstan: Digitalization of Almaty city

Kazakhstan
Digitalization

Brief description

The material was provided by the Zerde National Infocommunication Holding JSC, which presents the summary of solutions of the Department of Digitalization to combat Covid-19 in Almaty city.

Korean experience: «Management of the 21st General Election during the COVID-19 Pandemic in Korea»
Pdf
0.37 Mb
13.05.2020

Korean experience: «Management of the 21st General Election during the COVID-19 Pandemic in Korea»

Republic of Korea

Brief description

Shared by the South Korea Ministry of Health and Welfare document describes the voting process, preventive measures within the polling stations and disinfecting supplies. Detailed instructions on voting procces are provided for both infected people and for people in self-quarantine.

Korean experience: Seoul's Fight Against COVID-19
Pdf
5.15 Mb
06.05.2020

Korean experience: Seoul's Fight Against COVID-19

Republic of Korea

Brief description

Briefing note on practices and measures in tackling COVID-19 shared by the Seoul Metropolitan Government. It contains information on current status in Seoul, Seoul's COVID-19 timeline, measures and policies.

Main areas of activities