Best practices and innovations

The Astana Civil Service Hub, following its mission and aiming to support the governments of the participating countries and contribute to a regional and global partnership, has launched the platform Virtual Alliance of practitioners to exchange knowledge, best practices and apply innovative solutions to respond to COVID-19.

Considering the global impact of the pandemic on the public, economic and other sectors, as well as emerging new challenges, technologies and reforms, the virtual platform expands the scale of activities, aiming to present current best practices & innovations in various fields of participating countries, institutional partners, experts, and practitioners.

All collected materials serve as a catalyst for learning lessons, finding “best fit” solutions, creating unique solutions and capacity building.

Korean experience: Critical role of the local government in tackling COVID-19
Pdf
1.22 Mb
06.05.2020

Korean experience: Critical role of the local government in tackling COVID-19

Republic of Korea

Brief description

Presentation material of one of the UNDP Seoul Policy Centre Webinar Series that describes key aspects of Seoul Metropolitan Government's fight against COVID-19

Experience of Armenia: «Measures taken for the normal functioning of the civil service system in the conditions of the pandemic»
Pdf
0.06 Mb
27.04.2020

Experience of Armenia: «Measures taken for the normal functioning of the civil service system in the conditions of the pandemic»

Armenia
Cases respond to COVID-19

Brief description

Information provided by the Civil Service Office of the Prime Minister's Office of the Republic of Armenia, which describes the main measures taken by the Government to combat the COVID-19 pandemic.

Experience of Azerbaijan: «E-System for Permits and Monitoring to be applied during the Special Quarantine Regime»
Pptx
30.72 Mb
27.04.2020

Experience of Azerbaijan: «E-System for Permits and Monitoring to be applied during the Special Quarantine Regime»

Azerbaijan

Brief description

Presentation was provided by the State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan. The material describes system of online registration of entry, exit and movement of citizens in the city during the quarantine period. Innovative system aims to minimize the possibility of the spread of the virus.

Experience of Kazakhstan: «IT solutions in Health field to reduce the spread of pandemic coronavirus»
Pdf
0.08 Mb
27.04.2020

Experience of Kazakhstan: «IT solutions in Health field to reduce the spread of pandemic coronavirus»

Kazakhstan

Brief description

The material was provided by the Zerde National Infocommunication Holding JSC, which is a peer of the P2P Learning Alliance on e-Government Development. This document gives information on IT solutions in health field to reduce the spread of coronavirus, including online learning, telecentre, electronic questionnaire and various applications and online services.

Experience of Kazakhstan: “Distance learning in Kazakhstan under quarantine”
Pdf
0.1 Mb
27.04.2020

Experience of Kazakhstan: “Distance learning in Kazakhstan under quarantine”

Kazakhstan

Brief description

The material was provided by the Zerde National Infocommunication Holding JSC. It describes measures undertaken in distance learning in Kazakhstan and useful educational resources in face of quarantine.

Experience of Kazakhstan: «E-government in Kazakhstan during the COVID-19 pandemic»
Pdf
0.6 Mb
27.04.2020

Experience of Kazakhstan: «E-government in Kazakhstan during the COVID-19 pandemic»

Kazakhstan

Brief description

Information was provided by the Zerde National Infocommunication Holding JSC, Kazakhstan. This document describes measures taken by the Government in the sector of e-Government during the COVID-19 pandemic in order to reduce social contacts and allow to receive all services via online.

Main areas of activities