ACSH’s role in promoting international cooperation was presented at the Beijing Forum.
The strategic priorities, institutional capacity, and collaborative potential of the Astana Civil Service Hub (ACSH) were prominently showcased and discussed at the Beijing Forum on Swift Response to Public Complaints, held on 12–13 October 2026.
During the Forum, Ms. Maia Dvalishvili (Chair of the ACSH Advisory Board) and Dr. Pan Suk Kim (Member of the ACSH Steering Committee) actively engaged with international experts and public administration practitioners. Delivering a presentation entitled “From Citizen Voice to Better Public Services: Experience in Building Responsive and Citizen-Centred Governance,” Ms. Dvalishvili shared proven experiences from ACSH participating countries in improving the efficiency and accessibility of public services.
She aslo highlighted the ACSH’s core mission of facilitating international knowledge exchange, strengthening public administration capacity, and promoting innovation, thereby contributing significantly to the global dialogue on responsive, efficient, and citizen-centred governance.
The Forum provided an opportunity to exchange experiences with international experts and public administration practitioners and to contribute to the dialogue on responsive, efficient and citizen-centred governance.
